Last updated: January 1, 2026.
Welcome to Wellspring Company (“we”, “us”, “our”). These Terms & Conditions govern your use of our website, products, and services. By accessing or purchasing from this website, you agree to these Terms. Please read them carefully.
1. About Wellspring Company
Wellspring Company offers wellness and beauty products, including topicals, supplements, aromatherapeutic formulations, and neuroceutical inhalers under the Wellflex and UTG brands. All products are intended for general wellness support and are not medical treatments unless explicitly stated.
2. Eligibility
To purchase from this website, you must:
Be at least 18 years of age.
Provide accurate and complete information during checkout.
Use our products in accordance with all instructions provided.
3. Product Information
We aim for accurate descriptions of our products, ingredients, benefits, and usage guidelines. However:
Information on this site is for educational and wellness purposes only.
Our products are not intended to diagnose, treat, cure, or prevent any disease.
Individual results may vary.
If you have medical concerns, consult a qualified healthcare professional before use.
4. Pricing, Orders, and Payments
All prices are listed in [insert currency] and may change without notice. We reserve the right to:
Refuse or cancel orders (e.g., due to suspected fraud or inaccurate information)
Limit quantities purchased per customer
Payments must be made using approved payment methods at checkout.
5. Shipping & Delivery
Shipping times and costs are displayed at checkout. Once an order leaves our warehouse, delivery time depends on your location and the carrier.
We are not responsible for:
Delays caused by shipping carriers
Incorrect or incomplete shipping addresses provided by the customer
6. Returns, Refunds & Exchanges
We stand behind the quality of our products. Our returns policy is as follows:
Unopened products may be returned within 30 days of delivery.
Opened products may be eligible for a partial refund or store credit depending on the situation.
To initiate a return, contact us at [email protected] before sending anything back.
Shipping costs for returns are generally the responsibility of the customer, unless the return is due to our error.
7. Subscription Terms (if applicable)
If you subscribe to receive products on a recurring basis:
You authorize recurring charges to your payment method.
Subscription prices and intervals will be clearly displayed.
You may cancel anytime before your next billing date.
8. Intellectual Property
All text, images, logos, branding elements (including Wellspring, Wellflex, UTG, and related product names), content, and design elements on this website are owned by Wellspring Company or its licensors.
You may not:
Copy, reproduce, or modify any content
Use our trademarks without permission
9. Acceptable Use of the Website
You agree not to:
Engage in unlawful or harmful behaviour while using the site
Attempt to disrupt the site’s functionality
Use automated systems (e.g., bots, scrapers) without permission
We may limit or revoke your access if these rules are violated.
10. Disclaimer of Warranties
Our website and products are provided “as is” and “as available”. We do not guarantee:
That the website will be uninterrupted or error-free
Specific results from using any product
To the extent permitted by law, Wellspring Company disclaims all warranties—express or implied—relating to the website or products.
11. Limitation of Liability
To the fullest extent allowed by law, Wellspring Company is not liable for:
Indirect, incidental, or consequential damages
Losses resulting from misuse of products
Any damage arising from reliance on website content
Your sole remedy for dissatisfaction with the site or products is to discontinue use.
12. Privacy
Our handling of your personal information is governed by our Privacy Policy, available on this site.
13. Changes to Terms
We may update these Terms occasionally. Revised Terms take effect once posted on this page. Continued use of the site means you accept the updated Terms.
14. Governing Law
These Terms are governed by the laws of New Zealand, unless otherwise stated or required by consumer protection regulations in your country.
15. Contact Us
If you have questions or concerns about these Terms, you can contact us at:
[email protected]
Mayroyd House
4 Mayroyd Terrace, Nelson 7010, New Zealand